Jaime Klein has worked in human resources, organizational development and general management since 1994. In that time, Jaime has supported organizations through mergers and acquisitions, divestitures and initial public offerings. Her expertise includes recruiting, interview training, leadership development, performance management and talent retention.
Prior to founding Inspire, which is a Certified Woman-Owned Business, Jaime led a variety of human resources initiatives at American Express in New York. There she developed programs in career development, succession planning and performance appraisals, and oversaw numerous department reorganizations that resulted in streamlined work flow and overhead cost reduction.
Before joining American Express, Jaime spent four years in operations management and human resources at i33 communications, an interactive advertising and technology company that grew under her tenure from 13 to 100 employees. Jaime’s career began at The Corporate Executive Board, where she was a founding associate in the Corporate Leadership Council practice, which focused on business best practices for HR executives.
Jaime holds a Masters of Organizational Psychology from Columbia University. She received her B.S. in Business with a concentration in Marketing from the University of Maryland. She serves on the Advisory Boards of Developmental Connections and the National Foundation for Celiac Awareness. She is also a member of the Society of Human Resources Management.
Pauline Blues has worked internationally in human resources since 1996. Her areas of expertise include recruitment, training, leadership development, performance management, change management, talent retention, employee relations and project management.
Pauline worked at American Express for eight years across London and New York as Director, Human Resources providing strategic consulting services to a number of global groups in the Consumer and Business-to-Business divisions. During her tenure, Pauline managed initiatives ranging from career development programs to succession planning, to employee relations issues. She also provided human resources support for the divestiture of American Express Bank.
Before joining American Express, Pauline spent three years with Lehman Brothers in London where she managed both permanent and temporary staffing. As part of her role she led a number of human resources related projects including the outsourcing of expatriate administration, launching the employee referral program and the implementation of the temporary employee induction handbook. Pauline began her human resources career in South Africa at the Standard Bank developing and delivering a number of management courses, policies and procedures.
Pauline holds a Masters Diploma in Human Resources Management from the University of Johannesburg, South Africa. She received her B.A. from University of Witwatersrand, South Africa, and graduated with honors in Social Work with concentrations in Occupational and Psychiatric Social Work. She is a member of the British Certified Institute of Personnel Development (CIPD).
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Dr. Jennifer Goldman, Consultant
Dr. Jennifer Goldman has worked in the fields of organization development and strategic relationship management since 1997. She is an organizational psychologist, executive coach and trainer who is recognized for enabling individuals to successfully negotiate and manage conflict and to align personal values with day-to-day decisions to produce extraordinary results for themselves and their organizations.
Jennifer teaches negotiation and conflict resolution skills workshops based on the international best-selling book Getting to Yes, and uses a variety of professional assessments in her work, including 360-degree feedback instruments and the Thomas-Kilmann Conflict Mode Instrument. In addition, Jennifer is an Adjunct Instructor in the Department of Organization and Leadership at Teachers College, Columbia University where she teaches courses in conflict management as well as organizational research methods. She has conducted extensive research on the role of emotions in conflict settings, and is currently examining how leaders use wisdom to effectively manage conflict.
Earlier in her career, Jennifer was Director of Negotiation Programs at Mediation Works Inc., a dispute resolution organization based in Boston. She has also served as an executive coach in the Program on Social Intelligence at Columbia Business School, and has been a mediator in the District Court Department of the Massachusetts Trial Court.
Jennifer holds a Ph.D. in Social-Organizational Psychology from Columbia University. She received a B.A. from Tufts University, and graduated magna cum laude in Social Psychology.
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Stacy Korr, Consultant
Stacy Korr has worked in human resources since 1997. Stacy has extensive experience in recruiting strategies, compensation including bonus, commission and executive compensation. She has designed and implemented salary models, performance evaluation tools, job position analyses, and employee manuals.
Before joining Inspire, Stacy worked at Goldman Sachs, Spherion Corporation, Mount Sinai Medical Center and Bankers Trust. Stacy served as a Senior Compensation Analyst at Goldman Sachs, playing an integral part in implementing various equity programs. She participated in the design of the initial public offering grant as well as the first midyear equity grant. Additionally, she managed Goldman’s new hire equity grant and approval process.
Stacy worked as a Senior Compensation Analyst at Spherion where she managed the long-term incentive plans for executive management as well as the organization-wide discretionary option program. There her contributions included the recreation of the annual Board of Directors presentation and a project that reduced the number of Variable Pay Plans from 181 to 60. Stacy worked as a Compensation Analyst at Mount Sinai Medical Center where she led a team responsible for job description analysis as well as a company-wide restructuring of job reclassifications. Additionally, Stacy built a new performance review tool and process for the organization. Stacy served as a Campus Recruiter at Bankers Trust early in her career.
Stacy holds a Masters in Industrial and Organizational Psychology from New York University and a B.A. in Psychology from the University at Buffalo.
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Elaine Marks, Consultant
Elaine Marks has worked in corporate human resources since 1991, supporting organizations by advising management on staffing, compensation and employee relations issues. She has collaborated with senior management on firm-wide organizational development initiatives, managing and facilitating annual performance appraisal processes, and leading training sessions for senior management and supervisory staff.
Elaine worked for over 10 years in human resources for firms in the financial services sector, most recently at Schroder & Co., Inc. as the firm’s Recruiting and Employee Relations Manager. During her time at Schroder, Elaine developed and oversaw a 15-person department and was responsible for all employee relations issues within the firm’s 12 domestic and international offices. Elaine also provided strategic counsel regarding numerous firm-wide initiatives at Schroder, including mergers and acquisitions, departmental reorganizations and reductions-in-force.
Before joining Schroder, Elaine spent four years in human resources at JP Morgan, where she provided advisory services to 1200 employees in 5 domestic and 8 international branch offices. She managed issues including long-range staffing requirement plans, employee assessment, performance appraisal, policies and procedures and compensation methods. Elaine began her career as a recruiter at Shearson Lehman Brothers, where she advised management on hiring and compensation issues.
Elaine holds a Masters of Organizational Psychology from Columbia University and received her B.A. in Psychology from the University of Pennsylvania. She is a member of the Society of Human Resources Management.
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Mary Singleton, Consultant
Mary Singleton has worked in the field of organizational learning and development since 1994, helping individuals and groups achieve their organization’s strategic goals within large companies and start-up businesses. Mary is skilled in recognizing and interpreting complex group dynamics encountered in the workplace. Her areas of special expertise include performance management, executive coaching, group facilitation, leadership development, team building and effective business communication.
Mary was formerly the Director of Training for Julius Baer North America. In this capacity, she addressed firm-wide developmental needs and served as a trusted advisor to all levels of management and staff. While at Baer, Mary designed and delivered a comprehensive change management, communication and technical training plan for a major business process re-engineering effort affecting 85% of employees.
Prior to her work with Julius Baer, Mary was Manager of Training for a new business line at JP Morgan. In this role, she coached a new management team to improve performance, solidify retention and manage change.
Mary holds a Masters in Human Resources Management/Organizational Development from Fordham University. She received her B.A. from St. John’s University, and graduated cum laude in History and English. She received a certificate from the William Alanson White Institute’s Organizational Dynamics Program. She is certified as a Senior Professional in Human Resources (SPHR).
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Sabrina Zook, Consultant
Sabrina Zook has worked in Human Resources since 1989. She has broad experience in organizational development, leadership, executive development, change management and other strategic HR initiatives. Sabrina has a successful track record of increasing revenue, profitability and client retention by strategizing, planning and executing a broad range of HR initiatives. These include organizational change, talent management, performance management, executive coaching, selection, team building and on-boarding processes that measurably improve morale, retention and productivity.
Sabrina worked at JP Morgan Chase for 14 years, leading firm-wide talent management, leadership development and team effectiveness practices that structured and supported a high performance culture. Most recently, she headed the firm’s Investment Bank Development group, where she managed large-scale talent initiatives that helped the business to build and sustain top tier market positions in the face of unprecedented competition.
She served as a trusted advisor to senior managers at JP Morgan Chase, providing counsel on succession planning, organizational development and facilitated the creation of innovative business strategies. Prior to her work there, Sabrina was a management consultant specializing in executive compensation for Fortune 500 companies.
Sabrina holds a Masters of Business Administration from Columbia Business School with concentrations in Management of Organizations and Human Resource Management. She received her B.A. from Wesleyan University, and graduated with high honors in Psychology.