Jaime Klein is the founder and president of Inspire Human Resoruces, a Certified Woman-Owned Business. She has worked in human resources and organizational development since 1994. In that time, Jaime has created strategies and implemented programs in organizational change, recruiting, training, coaching, performance management, talent retention and employee relations.

Prior to founding Inspire, Jaime led a variety of human resources initiatives at American Express in New York. There she developed programs in career development, succession planning, performance appraisals, and oversaw numerous department reorganizations that resulted in streamlined work flow and overhead cost reduction.

Before joining American Express, Jaime established the human resources department for Commerce One’s New York office. There she created HR infrastructure including: recruiting, orientation, training, performance appraisal programs, compensation structure and employee relations policies. Jaime’s career began at The Corporate Executive Board, where she was a founding associate in the Corporate Leadership Council practice, which focused on business best practices for HR executives.

Jaime holds a Masters of Organizational Psychology from Columbia University. She received her B.S. in Business with a concentration in Marketing from the University of Maryland. She has guest lectured on human resource management at Fordham University. 

Media appearances include Weekend Today in New York, NY1 and the Martha Stewart Living Channel. She has been reported on by Fortune, Yahoo and CBS MoneyWatch. Jaime serves on the Programming Committee of the Organizational Development Network of New York, as well as the Advisory Boards of Developmental Connections and the National Foundation for Celiac Awareness. Jaime is a member of the Society of Human Resources Management.

See highlights from Jaime’s live appearance on NBC’s Weekend TODAY in New York where she discussed job search strategies in an economic downturn.

Pauline Blues has worked internationally in human resources since 1996. Her areas of expertise include recruitment, training, leadership development, performance management, change management, talent retention, employee relations and project management.

Pauline worked at American Express for eight years across London and New York as Director, Human Resources providing strategic consulting services to a number of global groups in the Consumer and Business-to-Business divisions. During her tenure, Pauline managed initiatives ranging from career development programs to succession planning, to employee relations issues. She also provided human resources support for the divestiture of American Express Bank.

Before joining American Express, Pauline spent three years with Lehman Brothers in London where she managed both permanent and temporary staffing. As part of her role she led a number of human resources related projects including the outsourcing of expatriate administration, launching the employee referral program and the implementation of the temporary employee induction handbook. Pauline began her human resources career in South Africa at the Standard Bank developing and delivering a number of management courses, policies and procedures.

Pauline holds a Masters Diploma in Human Resources Management from the University of Johannesburg, South Africa. She received her B.A. from University of Witwatersrand, South Africa, and graduated with honors in Social Work with concentrations in Occupational and Psychiatric Social Work. She is a member of the British Certified Institute of Personnel Development (CIPD).

Dr. Jennifer Goldman has worked in the fields of organization development and strategic relationship management since 1997. She is an organizational psychologist, executive coach and trainer who is recognized for enabling individuals to successfully negotiate and manage conflict and to align personal values with day-to-day decisions to produce extraordinary results for themselves and their organizations.

Jennifer teaches negotiation and conflict resolution skills workshops based on the international best-selling book Getting to Yes, and uses a variety of professional assessments in her work, including 360-degree feedback instruments and the Thomas-Kilmann Conflict Mode Instrument. In addition, Jennifer is an Adjunct Instructor in the Department of Organization and Leadership at Teachers College, Columbia University where she teaches courses in conflict management as well as organizational research methods. She has conducted extensive research on the role of emotions in conflict settings, and is currently examining how leaders use wisdom to effectively manage conflict.

Earlier in her career, Jennifer was Director of Negotiation Programs at Mediation Works Inc., a dispute resolution organization based in Boston. She has also served as an executive coach in the Program on Social Intelligence at Columbia Business School, and has been a mediator in the District Court Department of the Massachusetts Trial Court.

Jennifer holds a Ph.D. in Social-Organizational Psychology from Columbia University. She received a B.A. from Tufts University, and graduated magna cum laude in Social Psychology.

Amy Promisel has worked in HR/change management consulting, as well as marketing/communications strategy since 1997.  In that time, Amy has developed communications and training programs for public and private sector clientele undergoing large-scale organizational change, launched marketing campaigns to drive acquisition, retention, and brand awareness, advised clientele on digital marketing opportunities, and created a major gift fundraising strategy for a large non-profit organization. Her expertise includes marketing and communications strategy, training design and delivery, and project and cross-functional team management.

Prior to her work with Inspire, Amy worked with the Arthritis Foundation, New York Chapter, where she was responsible for building a major gift fundraising strategy. She built an entirely new strategy from the ground up, identifying potential individual and corporate donors to meet the Chapter’s aggressive goals and leveraged her robust marketing background to create communication pieces used to engage key players in the mission of the Foundation. Prior to her work with the Foundation, Amy was an Associate Director for Publicis Modem. While at Modem, Amy was responsible for overseeing the digital marketing efforts for a $2M client relationship, specifically managing individual brand and e-commerce website redesigns, online advertising campaigns, and the launch of various off and online marketing programs. Before her role at Publicis Modem, Amy worked with American Express in New York and London as a marketing manager.  There, she launched several marketing campaigns across multiple media as well as worked with leaders at all levels of the organization to lead employee satisfaction initiatives and launch internal professional development programs.

Before joining American Express, Amy was a management consultant with the Strategic Change practice of PricewaterhouseCoopers (PwC).  At PwC, Amy was responsible for developing public and private sector client training and communication programs and facilitating stakeholder management for clients undergoing large organizational change.

Amy holds a Masters of Business Administration from New York University.  She received her B.S. in Business Administration, summa cum laude with a concentration in Organizational Behavior and Human Resources from Washington University in St. Louis.

Jennifer has worked as a senior Human Resources leader for organizations such as Silicon Graphics (SGI), Novartis, Pharmacia/Pfizer, Boston Scientific Corporation, and Biovail Pharmaceuticals.  While there, Jennifer designed and implemented organizational development solutions to increase employee engagement and effectiveness.  She has led programs in culture change, leadership development, career pathways, performance management systems, as well as navigated merger and acquisitions.

Jennifer holds a Masters Degree in Organizational Development and Human Resources from The University of San Francisco, and a B. A. in Psychology and Business Administration from The University of California at Los Angeles (UCLA.)   Jennifer is a Certified Professional Coach and has earned her Associate Certified Coach (ACC) from the International Coaching Federation (ICF.)  She is also certified in the Hogan Assessment Certified Consultant and Team Diagnostic Authorized Facilitator.

Elaine Marks has worked in corporate human resources since 1991, supporting organizations by advising management on staffing, compensation and employee relations issues. She has collaborated with senior management on firm-wide organizational development initiatives, managing and facilitating annual performance appraisal processes, and leading training sessions for senior management and supervisory staff.

Elaine worked for over 10 years in human resources for firms in the financial services sector, most recently at Schroder & Co., Inc. as the firm’s Recruiting and Employee Relations Manager. During her time at Schroder, Elaine developed and oversaw a 15-person department and was responsible for all employee relations issues within the firm’s 12 domestic and international offices. Elaine also provided strategic counsel regarding numerous firm-wide initiatives at Schroder, including mergers and acquisitions, departmental reorganizations and reductions-in-force.

Before joining Schroder, Elaine spent four years in human resources at JP Morgan, where she provided advisory services to 1200 employees in 5 domestic and 8 international branch offices. She managed issues including long-range staffing requirement plans, employee assessment, performance appraisal, policies and procedures and compensation methods. Elaine began her career as a recruiter at Shearson Lehman Brothers, where she advised management on hiring and compensation issues.

Elaine holds a Masters of Organizational Psychology from Columbia University and received her B.A. in Psychology from the University of Pennsylvania. She is a member of the Society of Human Resources Management.

Sabrina Zook has worked in Human Resources since 1989. She has broad experience in organizational development, leadership, executive development, change management and other strategic HR initiatives. Sabrina has a successful track record of increasing revenue, profitability and client retention by strategizing, planning and executing a broad range of HR initiatives. These include organizational change, talent management, performance management, executive coaching, selection, team building and on-boarding processes that measurably improve morale, retention and productivity.   

Sabrina worked at JP Morgan Chase for 14 years, leading firm-wide talent management, leadership development and team effectiveness practices that structured and supported a high performance culture. Most recently, she headed the firm’s Investment Bank Development group, where she managed large-scale talent initiatives that helped the business to build and sustain top tier market positions in the face of unprecedented competition.

She served as a trusted advisor to senior managers at JP Morgan Chase, providing counsel on succession planning, organizational development and facilitated the creation of innovative business strategies. Prior to her work there, Sabrina was a management consultant specializing in executive compensation for Fortune 500 companies.

Sabrina holds a Masters of Business Administration from Columbia Business School with concentrations in Management of Organizations and Human Resource Management. She received her B.A. from Wesleyan University, and graduated with high honors in Psychology.